We have completed a 200-kilometer premium, redundant, and seamless network that is unique to the state of Quintana Roo. Our products and services include dedicated Internet access, providing up to 1 gig per property, and seamless roaming WiFi – both as managed services. We also provide video, voice and security solutions as a single-source provider.
Our Solutions
High-Speed Broadband Network
GigNet offers a high-speed broadband fiber optic network, for a premium, dedicated solution. We deliver a 1 to 1, so you do not share your connection with anybody else.
Digital Business Solution
Our comprehensive solution includes premium bandwidth and a custom-designed Wi-Fi network to provide seamless coverage for your property - a complete digital business platform. Our cloud-based management system allows you to monitor network health, trouble tickets, activity and revenue reports.
Powerful Wi-Fi
Powerful WiFi for fast internet access. We custom-design in order to provide service for all common areas, meeting rooms and offices. We provide broadband on demand without any contractual change.
What Our Customers Are Saying
Dr. Juan Noriega Granados
Director of the Tulum Hotels Association
"we now have GigNet’s very high-speed internet in the facilities of our Hotel Association. GigNet is a reliable high-quality internet provider with the infrastructure and fiber-optic network that will improve the conditions for sustainable development of the area. We believe that visitors will feel more satisfied and thus extend their stay if they have better access to reliable high-speed internet."
Victor Mas Tah
Mayor of Tulum
"We consider fast and stable connectivity to be an important resource in today’s digital world, and we are happy to be working with GigNet that has international experience and offers robust and dedicated service for the hospitality, health, security, education and business sectors of Tulum."
Lio Malca
Owner of Casa Malca
"We are extremely happy to have GigNet in our hotel, the improvement is of great value to the entire zone of Tulum, allowing us to give our clients fast communications, complete coverage and improving our level of security. We look forward to welcoming back our guests to the hotel starting June 20, Bravo!."
Eduardo Ruiz
General Manager of Rosa Negra and Taboo Tulum
"Tulum is the ideal place to live, offering excellent hotels, real estate, restaurants and ecological and archeological attractions, and now we have the best internet service, which I am sure will increase occupancy, real estate sales and customer satisfaction in our restaurants."
Mizraim Corpus
Director of Be Tulum, Nomade Tulum and Yaan Spa Wellness Center
"Fast and reliable Internet connectivity is now something our guests insist on and we aim to provide them with the best available service. GigNet is already helping us exceed customer expectations."
Jaime Macedo Jr.
Owner of Hotel Magic Blue
"GigNet is providing Internet and WiFi services for our guests at Hotel Magic Blue in Playa del Carmen. We are amazed at the speed of the Internet. Our guests can now view their favorite content throughout the property and in their rooms. Most importantly, our Internal "guest satisfaction levels" have increased since we began working with GigNet. I strongly recommend GigNet services to any hotel that seeks to improve the experience of their guests."
Carlos González
Systems Manager of Ventura Park
"It has been a pleasure working with the GigNet team, and their service has proved to be quite reliable. From the very beginning, during the installation process, GigNet delivered more than we expected. The team is very supportive and has a positive attitude to problem-solving, especially in matters of communication that we have faced in the past."
Karel Cuevas
IT Director Ventura Entertainment
"We are very happy with the quality of the service and the professionalism we have received from GigNet. The benefits of a premium Internet and the managed services offered by GigNet have exceeded our expectations and our TripAdvisor rate reflects our Customers' satisfaction. We have connected Dolphinaris (5 locations), Ventura Park and Selvatica, that is located in the jungle 17 kilometers from the highway near Puerto Morelos. It is a pleasure for us to recommend a quality service like GigNet."
Manolo Calvo
Director of El Rey Polo Club
"The truth is that the service we got from GigNet was amazing and people noticed it. Several people commented to me that they were impressed that there could be so many people connected at the same time with excellent service 11 kilometers from the highway. This is the first time in 10 years that we had great internet connectivity. I Hope we can do this again at the next event."
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