Support

GigNet offers Network Operation Centers in Cancun and the U.S.

Expertise

GigNet offers a team of hospitality and managed services experts. Available 24×7.

  • Level 1: Multilingual Support direct to Hotel Guests
  • Level 2: Network Support & Proactive Monitoring
  • Level 3: Fault Correction

Full-Service Support

GigNet offers full-service support for maintenance and IT, support for IP, WiFi, & FTTP.

Hardware Replacement

GigNet offers a full hardware guarantee and free, immediate replacement.

Integrated Service Dashboard

Delivering detailed, real-time monitoring, analytics and ticketing support.